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Q: I want to get some free samples from your company, can I? 
A: Company policy that all customers must pay the sample fee and shipping costs, when you place an order, sample fee will be returned to you

 

Q: What is the MOQ of your products? 
A: The MOQ of our products is 1000 pcs for one  electric rice cooker one size

 

Q: I'd like to Mix several  electric rice cooker in one container. May I? 
A: Certainly. We have to point out that you can select two models in one container (1X40HQ).

 

Q: We'd like to print our logo on the appliances. Can you make it? 
A: We provide OEM service which including logo printing, gift box design and carton design. you can use our Logo "LUZAND" also

 

Q: Shall we pay Extral cost for OEM service? 
A: The OEM service are totally free of charge.

 

Q: How about the Delivery time
A: 30 - 45 days after the receipt of deposit and confirmation on all designs based of normal condition.

 

Q: Can I get Discount from buying your goods? 
A: As everybody knows that the price depends on the quantity. We will automatically making discount to our regular customer.

 

Q: I'd like to know your Payment way
A: Basically, the payment way is T/T or irrevocable L/C at sight

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